About The TI Group

The TI Group is one of the UK’s fastest-growing IT solutions providers, with a strong focus on customer service, support and preferential pricing.

We are a young company with a wide reach, servicing clients across the UK, Europe and North America. Our ongoing growth has been achieved through delivering specific products and services into key market sectors. In short, we play to our strengths. The TI Group stands for technology innovation, excellence, reliability and outstanding customer service.

We aspire to deliver products and services to companies where we can add value, embrace innovation and surpass customer expectations. Our truly diverse workforce is empowered through continual training and redirection from your feedback.

"Throughout the proposal process The TI Group were very open with me and paid careful attention to both our budget and requirements. Having a technically qualified account manager was helpful because, at each stage, he was able to explain all the options to us. The final solution they proposed met our needs exactly and the price was competitive."
IT Manager, George Abbott School

The TI Group is also proud to be the chosen IT provider for The 2009 Flora London Marathon. As an IT provider we project manage, design, test and implement the IT infrastructure needs, for all internal and race day systems leading up to and during the event. This includes the systems that time all 38,000 runners around the course, the information systems used by the press as well as data feeds that go out to the BBC and other television broadcasters.

So what do we do differently?

• Our account managers are technically qualified as opposed to commission motivated sales people. This is because we feel that the client is better served by knowledgeable account managers and staff retention is greater with technical staff.

• Our offices are open between 8am to 10pm 7 days a week to process orders and deal with IT related queries.

• TI technicians will DOA check all hardware before shipping to end-user and install any additional components purchased with servers i.e. hard disks, memory and raid controllers. We will also configure a hardware- level raid if required by the client. All this is a value added service which will not be charged to the client.

• Clients have direct access to one of the TI Group directors to ensure consistency within the account.

• We always keep the customer informed. Calls and Emails are made and sent between the hours of 2pm and 4pm to confirm receipt of delivery from orders processed the previous day. This enables us to turn around problems straight away.

• The TI Group utilise a £100 million state of the art warehouse/ logistics facility for stock holding and configuration. By facilitating this virtual space we do not need to invest in expensive warehousing and logistics staff, keeping our overheads very low. In turn this allows us to provide competitive pricing to our clients.

• Monthly breakfast and lunch briefings are held for IT teams to chat with manufacturers regarding new technologies and brainstorm with other IT teams from various companies regarding their infrastructure on an informal basis.

We see IT differently; let us show you how.....