IT Network Management requires a dedicated and strategic approach to ensure that issues are resolved as soon as possible with minimal downtime. An even more effective approach to take is to identify potential issues before they get the chance to develop and cause complications. This is where Hardware and Network Monitoring from the TI Group can help you.
Hardware and Network monitoring services from the TI Group provide you with a contact centre and team of technical experts who meticulously monitor your network in a safe and fully secure environment. Potential problems are quickly identify and alerted, so that the most effective action can be taken in order to prevent downtime. Remote monitoring can save your business the time, inconvenience and cost of a call out, by preventing potential incidents occurring.
High Performance and Availability
Hardware and Network Monitoring services provided by the TI Group cover all major hardware and network vendors and will alert you if any incidents occur that could potentially affect the performance of your hardware or network.
Events monitored include:
- Device failures
- Module Failures
- Power supply failures
- Link failures
- High utilisation
Reporting
The TI Group provide an advanced reporting facility with dynamic web-based console, enabling complete visibility across your entire network.
Reporting features include:
- High level summary views
- Topology event search views
- Monitor performance and alerts
- Reports for common performance metrics
